Right of Withdrawal & Withdrawal Form

A. Right of Withdrawal

Introduction
Consumers have the right to withdraw from this contract under the following conditions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.

Right of Withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.

The withdrawal period will expire 30 days from the day on which you, or a third party other than the carrier and indicated by you, acquire physical possession of the last good.

To exercise your right of withdrawal, you must inform us (Inolando, Michel Kaschny, Kirchenstieg 1, 25494 Borstel-Hohenraden, Germany, E-mail: info@inolando.shop) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

You may also complete and submit the model withdrawal form or another clear statement electronically via our website https://inolando.shop/returns. If you use this option, we will promptly send you confirmation (e.g. by e-mail) that we have received your withdrawal.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of any supplementary costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must send back or hand over the goods without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The goods must be sent to our returns address:

Inolando Returns Warehouse
Gewerbering 1
25469 Halstenbek
Germany

The deadline is met if you send back the goods before the period of 14 days has expired.

You will bear the direct cost of returning the goods. For goods which, by their nature, cannot normally be returned by post (freight goods), the cost is estimated at a maximum of approximately EUR 100 per item.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion or Premature Expiry of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive, or which are clearly personalised to the consumer’s needs.

The right of withdrawal expires prematurely for contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery.

The right of withdrawal does not apply to consumers who, at the time of conclusion of the contract, are not nationals of a member state of the European Union and whose sole residence and delivery address at the time of conclusion of the contract is outside the European Union.

Linked / Financed Transactions
If you finance this contract by means of a loan and later withdraw from it, you are also no longer bound by the loan agreement, provided that both contracts form an economic unit. This is particularly likely if we are also your lender or if your lender has used our cooperation to finance your purchase.

If we have already received the loan at the time the withdrawal takes effect or the goods are returned, your lender will assume our rights and obligations towards you with regard to the legal consequences of the withdrawal or return.

This does not apply if the subject matter of this contract is the purchase of financial instruments (e.g. securities, foreign exchange, or derivatives). To avoid a binding contractual relationship as far as possible, you should exercise your right of withdrawal and also withdraw from the loan agreement if you are entitled to do so.

General Notes

1. Please avoid damaging or soiling the goods. Please return the goods in their original packaging, with all accessories and packaging components. If necessary, use a protective outer packaging.

2. If you no longer have the original packaging, please ensure suitable packaging that provides adequate protection against transport damage.

3. Please do not send goods back to us carriage unpaid.

4. Please note that the above points 1–3 are not a prerequisite for the effective exercise of the right of withdrawal.

B. Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.)

To:

Inolando
Michel Kaschny
Kirchenstieg 1
25494 Borstel-Hohenraden
Germany

Returns address:
Inolando Returns Warehouse
Gewerbering 1
25469 Halstenbek
Germany

E-mail: info@inolando.shop

I/We () hereby give notice that I/We () withdraw from my/our () contract for the purchase of the following goods () / provision of the following service (*):

Ordered on () ____________ / received on () __________________

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

(*) Delete as appropriate